Gb99com Terms & Conditions — Please Read Before Use

1 Introduction & Applicability

Welcome to gb99com. These Terms and Conditions ("Terms") govern your use of the gb99com platform. By creating an account, playing any game, or using any of our services, you are deemed to have accepted these Terms.

These Terms may be updated from time to time. Any changes will be announced on the gb99com website and notified to your registered email. Continued use of the platform after any update constitutes acceptance of the revised Terms.

2 Account Registration & Eligibility

To open an account and play on gb99com, you must meet the following eligibility requirements:

• You must be 18 years of age or older. Minors are not permitted to create an account.
• Each individual may register only one account. If multiple accounts are found linked to the same person, all accounts will be closed and any funds may be forfeited.
• You must register using your own accurate personal information. Providing false or fabricated details will result in account termination.
• Online gaming must be legally permitted in the country where you reside.
• The email address and mobile number provided at registration must be your own.

Identity Verification (KYC)

Gb99com follows a Know Your Customer (KYC) process to maintain a safe environment. You may be asked to submit the following documents before a withdrawal or at any time for security purposes:

• Copy of National ID (NID) or Passport
• Bank statement or Mobile Pay/Nagad transaction proof
• Recent photos

3Deposits & Withdrawals

Gb99com supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:

Deposit

• Minimum deposit amount: ৳500 (may vary depending on payment method).
• Deposits are usually credited instantly. In some cases, it may take up to 15 minutes.
• No extra charges on deposits.
• Deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not permitted.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals will only be sent to the payment account used for the deposit.
• Gb99com reserves the right to suspend or cancel withdrawals in cases of suspicious activity or rule violations.

4 Bonuses & Promotions

Gb99com regularly offers exciting bonuses and promotions. Each offer has its own terms, but the following general rules apply to all bonuses:

• Welcome Bonus: New members can receive up to a 150% bonus on their first deposit. This bonus applies one time only.
• Wagering Requirement: A wagering requirement of 15x to 30x typically applies before bonus funds can be withdrawn. Specific requirements will be stated on each offer.
• Validity: Each bonus has a set validity period. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Eligible games will be listed in the offer details.
• Bonus Abuse: gb99com reserves the right to cancel bonuses and suspend accounts in cases of bonus abuse.

5 Betting Rules

The following rules apply to Sports Betting and casino games on gb99com:

Sports Betting

• If an event is cancelled after a bet has been accepted, the full stake will be refunded.
• If incorrect odds are displayed due to a technical error, gb99com reserves the right to void the affected bets.
• Any attempt to gain an unfair advantage through match fixing or other dishonest means will result in all bets being voided.
• There may be a slight delay in settlement during live betting — this is a normal part of the system.

Casino Games

• All game outcomes are determined by internationally certified RNG (Random Number Generator) technology.
• If a game is interrupted due to a technical issue, gb99com will automatically refund the bet amount.
• In Live Casino, the dealer's decision is final.

6 Prohibited Activities

All gb99com users must refrain from the following activities:

1. Accessing or attempting to access another person's account.
2. Using bots, scripts, or automated software to play games.
3. Using the platform for money laundering or concealing the source of illegal funds.
4. Harassing, abusing, or threatening other players or staff.
5. Attempting unauthorized access or hacking into the gb99com system.
6. Creating multiple accounts under false identities.
7. Misusing the gb99com name or logo.

7 Privacy & Data Protection

Gb99com takes the protection of your personal data seriously. To learn more about how we collect, use, and store your information, please visit our Privacy Policy Read.

• Your personal information is never sold to third parties.
• Gb99com adheres to international data protection standards.
• You can request deletion of your data at any time.

8 Responsible Gaming

Gb99com is committed to responsible gaming. We want every player to enjoy a healthy and fun experience. To support this, gb99com offers the following tools:

• Deposit Limit: Set your own daily or weekly deposit limit.
• Self-Exclusion: Take a break from gaming for a set period of time.
• Reality Check: You will be reminded at set intervals.
• Cooling-Off Period: Take a 7-day break anytime.

To learn more about responsible gaming, visit our Responsible Gaming page.

9 Account Suspension & Closure

Gb99com may suspend or permanently close an account in the following circumstances:

• Violating these Terms & Conditions.
• Registering with incorrect or incomplete information.
• Failure to submit required KYC documents.
• Involvement in suspicious or fraudulent activity.
• Extended inactivity (typically 12 months).

You can also request to close your account at any time by contacting our support team.

10 Dispute Resolution

If you have a complaint or dispute, please follow the process below:

1. Start by reaching out to the gb99com support team via live chat or email.
2. Our support team will respond to your complaint within 48 hours.
3. If you are not satisfied with the support team's decision, the matter will be escalated to senior management.
4. If the matter remains unresolved through all internal channels, an independent mediation body may be approached.

11 Changes to Terms

Gb99com reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified by email and the updated date will be displayed on the site.

Updated Terms will take effect 7 days after publication. Continued use of the platform without raising an objection within that period will be considered acceptance of the new Terms.